LCHost is dedicated to ensuring that you get the most out of your service, and to this end we offer technical support to help you with problems relating directly to the services you buy from us:
E-mail - firstname.lastname@example.org
This is the preferred means of support in all non-urgent cases, and the only method typically available to webhosting/reseller/streaming customers; open a support ticket by emailing us at email@example.com
Telephone - 020 30 26 26 26 and press 2 at the menu, office hours.
NB: Only Dedicated Server, Colocation and Managed/Consultancy customers typically have telephone support included - especially if you are calling out of office hours; if however you have an exceptional circumstance such as shared hosting failure, you should attempt this means of raising the alarm first before trying the emergency option.
Urgent requests - especially outside of office hours:
Dial 020 30 26 26 26 and press 9 at the menu, 24x7x365.
NB: This option is not announced.