Technical Support

LCHost is dedicated to ensuring that you get the most out of your service, and to this end we offer technical support to help you with problems relating directly to the services you buy from us:

E-mail - support@lchost.co.uk
This is the preferred means of support in all non-urgent cases, and the only method typically available to webhosting/reseller/streaming customers; open a support ticket by emailing us at support@lchost.co.uk

Telephone - 020 30 26 26 26 and press 2 at the menu, office hours.
NB: Only Dedicated Server, Colocation and Managed/Consultancy customers typically have telephone support included - especially if you are calling out of office hours; if however you have an exceptional circumstance such as shared hosting failure, you should attempt this means of raising the alarm first before trying the emergency option.

Please be aware that while repeated misuse of the emergency number may be grounds for service suspension or termination, we would rather you err on the side of caution if you suspect a serious problem is occurring, or if you suspect an issue has gone unnoticed.

Abuse Reports:
Please see our abuse reporting policy for information pertaining to reporting/escalating abuse/copyright infringement reports and similar.